.contact-support{position:fixed;z-index:35;right:22px;bottom:22px;border:0;border-radius:999px;padding:13px 18px;display:flex;align-items:center;gap:9px;background:linear-gradient(100deg,#ed3fa5,#7049f4);color:#fff;font-weight:900;box-shadow:0 15px 35px #5724a85e;cursor:pointer}.contact-support svg{width:19px}.support-card{width:min(620px,100%);max-height:92vh;overflow:auto}.support-card form{display:grid;grid-template-columns:1fr 1fr;gap:10px}.support-card form input,.support-card form select,.support-card form textarea{width:100%;margin:0;border:1px solid #ded7ef;border-radius:13px;padding:13px;font:inherit}.support-card form textarea,.support-card form button,.support-form-message{grid-column:1/-1}.support-card form textarea{min-height:105px;resize:vertical}.support-form-message{display:none;margin:0!important;font-weight:800}.my-ticket-head{display:flex;align-items:center;justify-content:space-between;margin-top:22px}.my-ticket-head h4{margin:0}.my-ticket-head button{border:0;background:none;color:#6e40db;font-weight:800;cursor:pointer}.my-ticket-list{display:grid;gap:10px;margin-top:10px}.my-ticket{padding:14px;border:1px solid #e9e2f4;border-radius:15px;background:#f9f7fd}.my-ticket-title{display:flex;align-items:flex-start;justify-content:space-between;gap:12px}.my-ticket small{display:block;color:#81798f;margin-top:3px}.my-ticket .badge{flex:0 0 auto;padding:6px 9px;border-radius:999px;background:#eee8fa;color:#6043a8;font-size:9px;font-weight:900;text-transform:uppercase}.my-ticket .status-waiting_consumer{background:#fff0d8;color:#a25b00}.my-ticket .status-solved,.my-ticket .status-closed{background:#dcf7e7;color:#137141}.ticket-progress{display:grid;grid-template-columns:repeat(3,1fr);margin:14px 8px 7px}.ticket-step{position:relative;text-align:center}.ticket-step:not(:first-child):before{content:"";position:absolute;top:5px;right:50%;width:100%;height:3px;background:#e4deed}.ticket-step i{position:relative;z-index:1;display:block;width:13px;height:13px;margin:0 auto 5px;border:3px solid #ddd5e9;border-radius:50%;background:#fff}.ticket-step.complete:not(:first-child):before{background:linear-gradient(90deg,#774bf1,#ec43a7)}.ticket-step.complete i{border-color:#7648ef;background:#7648ef;box-shadow:0 0 0 3px #eee7ff}.ticket-step.current i{border-color:#ec43a7;background:#ec43a7}.ticket-step small{font-size:9px;font-weight:800;text-transform:uppercase;letter-spacing:.04em}.ticket-status-copy{margin:10px 0 0!important;color:#665d73;font-size:12px;line-height:1.45}.empty-ticket{color:#756c80}.support-modal.show .support-card{animation:supportEnter .18s ease-out}@keyframes supportEnter{from{opacity:.4;transform:translateY(8px)}to{opacity:1;transform:none}}@media(max-width:620px){.contact-support{right:14px;bottom:78px;padding:12px 15px}.support-card form{grid-template-columns:1fr}.support-card form textarea,.support-card form button,.support-form-message{grid-column:auto}.my-ticket-title{align-items:flex-start}.my-ticket-title b{font-size:12px}}